According to the Tanzania Water and Sanitation Network's 2009 national water point mapping survey,46% of all public, improved water points were non-functioning. In the Karatu District in northernTanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply(KAVIWASU) and Endamarariek/Endabash Water Supply (ENDAWASU), experienced 39 and 34% nonrevenue water, respectively. To improve revenue collection and water supply services, the RevolutionizingRemittance Recovery in Water (R3W) project built the capacity of KAVIWASU and ENDAWASU to install and manage a prepaid water technology. Results to date show that revenues increased by 201%, downtime reduced from 1 week to less than a day, COWSOs' technical and management skills improved and there was greater customer satisfaction with the new technology.
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